Refund policy
Return Policy:
1. No Returns or Exchanges: At Horsegirl Forever, a small company with one person dedicated to providing the best service possible, we currently cannot process returns or exchanges. All sales are final.
2. Size Selection: Please select sizes carefully based on the provided size measurements. If you have any questions about sizing, feel free to contact us at horsegirlforeverxo@gmail.com before placing your order.
3. Defective or Incorrect Items: In the rare event that you receive a defective or incorrect item, please contact us at horsegirlforeverxo@gmail.com within 5 days of receiving your order. We will work diligently to resolve the issue and provide the best service possible.
4. Damaged Items: If your order arrives damaged, please contact us immediately at horsegirlforeverxo@gmail.com with photos of the damaged item and its packaging. We will assess the situation and provide further instructions, ensuring you receive the best service possible.
5. Questions: If you have any questions regarding our policy or need assistance, please reach out to us at horsegirlforeverxo@gmail.com. We are here to provide you with the best service possible.